Soleil Management's commitment to excellence is absolute. We strive for the highest level of quality, understanding the need to keep expenses low. With that in mind, we partner with our clients to generate a profit for the owners’ associations through the resort’s on-site revenue centers, rather than relying solely on maintenance fees for revenue.

Reservations Call Center
Soleil Management provides top-of-the-line efficiency and service to all callers with our toll-free reservation hotline. Our professionally trained and friendly staff of call center representatives can help owners and guests easily and quickly make reservations, in addition to exchanging or banking weeks.

Resort Operations
Soleil Management offers the full spectrum of services required in the operation of vacation ownership resorts. We are able to customize our services based on each resort’s unique requirements.
· Hospitality services
· Specialized guest services
· On-site retail shop operations
· Bid specifications
· Comment card analysis
· Disaster preparedness
· Property management
· Grounds and landscaping
· Resort operations
· Front desk operations
· Recreational and social activities
· Production, review and analysis of bids
· Business insurance/Risk management
· Board and annual meeting preparation
· Monthly reports (occupancy, employee performance, etc.)
· Housekeeping
· Maintenance and refurbishment building and HVAC

Financial Management
Soleil Management top-notch staff of accounting and financial professionals are able to offer numerous financial services to vacation ownership resorts.
· Business planning
· Annual operating budgets
· Cash flow forecasting
· Cash management and investing
· Assessment billing & collection
· Coordinating borrowing needs
· Finance
· Reserves management and analysis
· Monthly financial statements and variance analysis
· Inventory management with deed and title coordinator
· Coordinate annual audit and tax preparation
· Full accounting services including general ledger aged accounts

Human Resources
Soleil Management understands that it takes the best of the bunch to get the job done right. Therefore, our Human Resources Department ensures only the best people are hired to work at Soleil Management.
· Employment procedures
· Training and development
· Payroll processing
· Safety programs
· Employee benefit structuring
· Policy and procedures manual review
· Oversee/supervise all department heads

Communications
Soleil Management believes communication is key in management services.
· Owner mailings and newsletter
· Association administration
· Legislative review and monitoring
· Election administration
· Owner correspondence tracking and response
· Owner database maintenance
· Board of directors updates
· Association legal compliance
· File retention
· Meeting minutes